{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":false,"previousSlug":null,"lastSlugWithoutNestedModal":"/contactez-nous/prendre-rdv-atelier.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contactez-nous/prendre-rdv-atelier.html","location":{"base":"/contactez-nous/prendre-rdv-atelier.html","queryParams":{}},"data":{"jcr:title":"طلب صيانة","activateSitelink":false,"seoSemanticMessage":"

خُذ موعداً على الإنترنت لفحص أو صيانة Renault الخاصة بك لدى أحد موزعي شبكة Renault

\r\n","title":"أخذ موعد - خدمة فحص أو صيانة - خدمات Renault","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/leadform/homepage","meta_description_seo":"خُذ موعداً على الإنترنت لفحص أو صيانة Renault الخاصة بك لدى أحد موزعي شبكة Renault","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/common/structure/content/layout2Zone","slice134vb_copy":{"sling:resourceType":"one/components/common/leadform/slice134vB","textIsRich":"true","general":{"modeToggleLabel":"اختر سيارتك","mode":"both","title":"تحديد سيارتك","searchModeLabel":"أدخل رقم السيارة أو VIN","mandatoryLabel":"حقل إلزامي","manualModeLabel":"أدخل سيارتي يدوياً","introduction":"يتيح لنا التعرف على سيارتك إمكانية تقديم عروض مخصصة لك"},"search":{"specifyAndOtherVehicle":"أدخل سيارة أخرى","restriction":"siteBrandsOnly","placeholder":"أدخل رقم السيارة أو VIN","errors":{"brand":{"popinTitle":"وضع علامة على الخطأ","errorMessage":"ال vin الذي تم إدخاله غير موجود","fillAnotherVin":"أدخل سيارة أخرى"},"vehicle":{"vinRegistration":"Vin","vinUnknown":"لم يتم العثور على السيارة"}},"model":{"label":"الإصدار"},"vin":{"label":"Vin"},"registrationNumber":{"label":" رقم السيارة"},"mileage":{"isVisible":true,"error":"خطأ في المسافة المقطوعة","label":"المسافة المقطوعة ","isMandatory":false}},"manual":{"model":{"isVisible":true,"isMandatory":false,"brandError":"خطأ بشأن علامتك التجارية","brandLabel":"حدِّد اصدار سيارتك","brandRestriction":"allBrands","modelError":"خطأ في الاصدار الخاص بك","modelLabel":"الإصدار"},"engine":{"isVisible":true,"error":"خطأ في نوع المحرك","label":"نوع المحرك","isMandatory":false},"registrationNumber":{"isVisible":false,"isMandatory":false},"vin":{"isVisible":false,"isMandatory":false},"mileage":{"isVisible":true,"error":"خطأ في المسافة المقطوعة","label":"المسافة المقطوعة ","isMandatory":false}},"changeSelection":{"description":"هل أنت متأكد؟","changeVehicleCta":"نعم، سأغير","enableChangeVin":true,"previousVehicleCta":"لا أحتفظ","popinTitle":"تعديل السيارة"},"legalNotice":{"isVisible":false,"legalNoticeWithoutToggle":false}},"slice21v0_copy":{"backgroundColorWhite":false,"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"small","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

بالنسبة إلى Renault، تعد حماية بياناتك الشخصية أمراً مهماً.

تتم معالجة بياناتك الشخصية من قبل Renault SAS Groupe وأعضاء شبكتها مبيعاتها في الجزائر، كوحدات معالجة مشتركة. يتم استخدام بياناتك لإدارة العلاقة التجارية، ولا سيما إدارة طلباتك وإرسال استطلاعات الرضا، الإبلاغ عن أنشطتها، إجراء أنشطة البحث والتطوير، تحسين المنتجات والخدمات لا سيما باستخدام التحليل المتقدم، إدارة مشاركتك في دراسات المنتجات/الاتجاهات وإرسال العروض التجارية المخصصة التي من المحتمل أن تهمك. لديك الحق في الدخول إلى بياناتك الشخصية. بالإضافة إلى ذلك، يمكنك طلب تصحيح أو محو بياناتك الشخصية. لديك الحق أيضاً في الاعتراض على معالجة هذه البيانات، دون سبب عندما يتعلق الأمر بالتنقيب التجاري (بما في ذلك عن طريق البريد والهاتف)، من خلال تبرير وضع خاص في الحالات الأخرى، أو طلب تحديد للمعالجة المذكورة. يمكنك طلب تلقي بياناتك الشخصية بصيغة منظمة وقياسية. يمكنك ممارسة هذه الحقوق في أي وقت عن طريق إرسال طلبك إلينا عبر البريد على العنوان التالي: Renault Algérie SPA - إدارة الشؤون القانونية - مفوض حماية البيانات - 13 شارع الدار البيضاء، المنطقة الصناعية، واد السمار. لمزيد من المعلومات، اتبع الرابط: https://www.renault.dz/informations-legales.html

"}},"editorial":{"image":{"alt":"طلب صيانة","src":{"small":"https://cdn.group.renault.com/ren/master/renault-new-cars/product-plans/arkana/arkana-ljl-ph2/overview/editorial/arkana-ph2-overview-026-mobile.jpg.ximg.small.jpg/e2f1456610.jpg"}},"label":{}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","slice56vf":{"sling:resourceType":"one/components/common/slice56vF","links":{"1":{"url":"/%D8%A5%D8%B4%D8%B9%D8%A7%D8%B1%D8%A7%D8%AA-%D9%82%D8%A7%D9%86%D9%88%D9%86%D9%8A%D8%A9.html","text":"إشعارات قانونية","type":"link","openInNewTab":false},"2":{"url":"/%D8%A7%D9%84%D8%A8%D9%8A%D8%A7%D9%86%D8%A7%D8%AA-%D8%A7%D9%84%D8%B4%D8%AE%D8%B5%D9%8A%D8%A9.html","text":"البيانات الشخصية","type":"link","openInNewTab":false},"3":{"url":"/%D9%85%D9%84%D9%81%D8%A7%D8%AA-%D8%AA%D8%B9%D8%B1%D9%8A%D9%81-%D8%A7%D9%84%D8%A7%D8%B1%D8%AA%D8%A8%D8%A7%D8%B7.html","text":"ملفات تعريف الارتباط","type":"link","openInNewTab":false}}}}},"modelParams":{"sling:resourceType":"one/components/dacia/vn/modelParams"},"leadFunnelParams":{"stepperInfo":{"steps":[{"title":"طلب صيانة","url":"/contactez-nous/prendre-rdv-atelier.html","components":["one/components/common/leadform/slice134vB","one/components/edito/slice21v0","nt:unstructured"]},{"title":"موعدك","url":"/contactez-nous/prendre-rdv-atelier/type-service.html","components":["one/components/common/leadform/slice66v0"]},{"title":"تفاصيل الاتصال","url":"/contactez-nous/prendre-rdv-atelier/informations-de-contact.html","components":["one/components/common/leadform/slice55v0","one/components/edito/slice21v0"]},{"title":"الموزع","url":"/contactez-nous/prendre-rdv-atelier/distributeur.html","components":["one/components/common/leadform/slice68vF"]},{"title":"التأكيد","url":"/contactez-nous/prendre-rdv-atelier/confirmation.html","components":["one/components/common/leadform/slice65vC"]}],"currentStepNumber":0,"totalSteps":5,"firstStep":"/contactez-nous/prendre-rdv-atelier.html","nextStep":"/contactez-nous/prendre-rdv-atelier/type-service.html"},"leadSubmissionError":"حدث خطأ ما. الرجاء إعادة المحاولة لاحقاً","typeOfInterest":"APV","formName":"ONE-BAS","formType":"Service request","leadSource":"INTERNET","stepperTitle":"أخذ موعد","sling:resourceType":"one/components/common/structure/leadFunnelParams","labels":{},"receipt":{"YourAppointment":"موعدك","yourCarLabel":"سيارتك","YourAvailabilities":"متى تكون متاحًا","summaryLabel":"ملخص","yourDealerLabel":"الموزع الخاص بك"},"rangeAdminId":"","isModelInRange":true},"offerParams":{"sling:resourceType":"one/components/dacia/vn/offerParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"حولي","searchPlaceholder":"قم بالإشارة إلى موقعك","renaultPartner":"الموزع الموصى به","strapline":"شبكة Renault","title":"اختر الموزع الخاص بك","filterResults":"المرشحات","geolocalisationErrorMsg":"خطأ في تحديد الموقع الجغرافي\r\n","favoriteDealer":"الموزع المفضل","legend":{"info":"اكتشف موزعينا وشركائنا المعتمدين","major":"موزعين Renault","minor":"شركاء Renault","title":"أسطورة"}},"cta":{"selectAsFavorite":"اختر المفضل","seeOpeningHours":"انظر أوقات العمل","seeAllDealers":{"link":"/%D8%A7%D9%84%D8%B9%D8%AB%D9%88%D8%B1-%D8%B9%D9%84%D9%89-%D9%85%D9%88%D8%B2%D8%B9/%D9%82%D8%A7%D8%A6%D9%85%D8%A9-%D8%A7%D9%84%D9%85%D9%88%D8%B2%D8%B9%D9%8A%D9%86.html","label":"رؤية جميع الموزعين"},"select":{"label":"اختر"},"expandResults":{"label":"تطوير النتائج"},"contactUs":{"link":"/contactez-nous.html","label":"اتصل بنا"}},"info":{"openingDoors":"فتح الأبواب","openingHours":"ساعات العمل","closed":"مغلق","opened":"مفتوح","direction":"الإدارة","vacations":"في عطلة","nextOpening":"الافتتاحية القادمة","spokenLanguage":"اللغة","contactDetails":"تفاصيل الاتصال","website":"موقع الويب","services":"الخدمات"},"onlineAppointment":{"label":"المواعيد عبر الإنترنت","reassuranceMsg":"شكراً"},"pattern":{"streetAddress":"{postOfficeBox} {streetAddress}","cityZipCode":"{postalCode} {locality} "},"coordinates":{}},"professionalParams":{"isPro":false,"sling:resourceType":"one/components/structure/professionalParams"},"vinTooltip":{"sling:resourceType":"one/components/structure/adminpage/site/vinTooltip"},"tyreLabelling":{"sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling"},"customization":{"sling:resourceType":"one/components/structure/adminpage/site/customization","customization":{"1":{"customizationType":"Service request","customizationReassuranceMessage":"إحجز موعد","customizationCtaLabel":"استئناف حجز موعدي"},"2":{"customizationType":"Purchase request","customizationReassuranceMessage":"اطلب عرض أسعار","customizationCtaLabel":"استئناف طلب عرض الأسعار الخاص بي"},"3":{"customizationType":"Fleet Request","customizationReassuranceMessage":"استفد من خدماتنا المخصَّصة للمؤسسات","customizationCtaLabel":"استئناف طلب الخدمات المخصَّصة للمؤسسات"}}},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams","brandModels":{"1":{"models":"Symbol","isCorporate":true,"brand":"Renault"}}},"validation":{"zipCode":"^\\d{2}[ ]?\\d{3}$"},"receipt":{"validatedPayment":"الدفع المعتمد","yourOrderLabel":"طلبك","asapLabel":"في أقرب وقت ممكن","eWaste":"عرض أسعار النفايات الإلكترونية عبر الإنترنت","wishedOperation":"احتياجاتك","yourAvailabilities":"توفرك","requestSentLabel":"تم إرسال الطلب","dealerServices":"خدمات الموزع الخاص بك","yourCarLabel":"سيارتك","yourAppointment":"موعدك","laborCost":"تكلفة العمالة","selectedPackages":"الحزمة (الحزم) المختارة","vehicleOfInterest":"السيارة التي تهمك","contractSigned":"تم توقيع العقد","quoteValidity":"صحة الاقتباس","yourEnergy":"طاقتك","selectedOffer":"العرض الذي اخترته","viewDetails":"عرض التفاصيل","summaryLabel":"الملخص","payDealerLabel":"المجموع","yourDealerLabel":"الموزع الخاص بك","offer":{"details":" "}},"abandonmentModal":{"modalTitle":"تاكيد الخروج ؟","modalIntroduction":"سيتم فقدان المعلومات المملوءة مسبقًا"},"identityTooltip":{"title":" "},"enginesTypes":{"1":{"label":"بنزين"},"2":{"label":"مازوت "}}},"consumptionEfficiencyGraph":{"sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Efficiency Class","textIsRich":"true","displayEfficiencyGraph":false},"ccParameters":{"position":"Bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"transverseParams":{"showVersionEngine":false,"disclaimerDirectDisplay":true,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"urban-cars","title":"سيارات المدينة"},"2":{"name":"sedan-cars","title":"سيارات الصالون","models":{"1":{"modelId":"symbol-l46-ph2"}}}}},"priceParams":{"hidePrices":false,"sling:resourceType":"one/components/structure/adminpage/site/priceParams"},"c2gParams":{"currency":"DZD","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"tradeInParams":{"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/tradeInParams","myVehicle":{"noVersionErrorMessage":"Please, to continue select the version of your vehicle."}},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:nxxb05z4jzc","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"ecologicalParams":{"sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams"},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"dz","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"fr-dz","rootPath":"https://easyconnectstore.renault.no/content/renault/dz/fr.html"},"2":{"language":"ar-dz","rootPath":"https://easyconnectstore.renault.no/content/renault/dz/ar.html"}},"sitelangs":{"1":{"language":"fr-dz","continueCTA":"Continuer","rootPath":"https://www.renault.dz/contactez-nous/prendre-rdv-atelier.html","lib":"Français","sling:resourceType":"one/components/languageExchange","wording":"Changer de langue"},"2":{"language":"ar-dz","continueCTA":"تغيير","rootPath":"/contactez-nous/prendre-rdv-atelier.html","lib":"عربي","sling:resourceType":"one/components/languageExchange","wording":"تغيير اللغة"}}},"siteParams":{"language":"ar","countryName":"Algeria","brand":"renault","country":"dz","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"ar-DZ","rtl":true,"country3":"DZA","product":"RENAULT"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"6e968a9f-b768-4b8c-9c5e-77e0c85e8f1f","enableConsentMode":true,"pagePolicyLink":"/%D9%85%D9%84%D9%81%D8%A7%D8%AA-%D8%AA%D8%B9%D8%B1%D9%8A%D9%81-%D8%A7%D9%84%D8%A7%D8%B1%D8%AA%D8%A8%D8%A7%D8%B7.html","enableFunctionalScript":false}},"gigyaParams":{"enabled":true,"apiKey":"3_4LKbCcMMcvjDm3X89LU4z4mNKYKdl_W0oD9w-Jvih21WqgJKtFZAnb9YdUgWT9_a","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://ar.renault.dz/contactez-nous/prendre-rdv-atelier.html"},{"rel":"alternate","hreflang":"fr-dz","href":"https://www.renault.dz/contactez-nous/prendre-rdv-atelier.html"},{"rel":"alternate","hreflang":"ar-dz","href":"https://ar.renault.dz/contactez-nous/prendre-rdv-atelier.html"}],"meta":[{"name":"description","content":"خُذ موعداً على الإنترنت لفحص أو صيانة Renault الخاصة بك لدى أحد موزعي شبكة Renault"},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"after-sales","mboxActivated":"no","pageName":"book-a-service","pageType":"form","sling:resourceType":"one/components/base/analytics","vehicleModel":"","formCategory":"lead_apv","formType":"service_request","formName":"ONE-BAS","formStepNumber":"0","formStepName":"طلب صيانة"},"authentication":{},"liveChat":{"activateBtoFunnel":false,"activateProductPlans":true,"activateConfigurator":true,"sling:resourceType":"one/components/structure/livechat","activateEdito":true,"activateHomepage":true},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"الصفحة الرئيسية","url":"https://ar.renault.dz/"},{"title":"اتصل بنا","url":"https://ar.renault.dz/contactez-nous.html"},{"title":"طلب صيانة","url":"https://ar.renault.dz/contactez-nous/prendre-rdv-atelier.html"}]}},"slingList":["one/components/common/structure/leadform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/common/structure/content/layout2Zone","one/components/common/leadform/slice134vB","one/components/edito/slice21v0","one/components/edito/componentD7v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/slice56vF","one/components/dacia/vn/modelParams","one/components/common/structure/leadFunnelParams","one/components/dacia/vn/offerParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/professionalParams","one/components/structure/adminpage/site/vinTooltip","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/customization","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/transverseParams","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/priceParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/tradeInParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/seo","one/components/languageExchange","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}